Welcome to eatnear.in ! These Terms and Conditions govern your use of our services, including takeaway, delivery, menu creation, category management, and order processing. By placing an order, you agree to comply with these terms. Please read them carefully before using our services.
1.1. These Terms and Conditions apply to all customers using our services, including takeaway, delivery, and order processing.
1.2. We reserve the right to modify these terms at any time. Updates will be posted on our website.
1.3. By using our services, you confirm that you are at least 18 years old or have parental consent.
2.1. Orders can be placed through our website, mobile app, or by phone.
2.2. Full payment must be made at the time of order confirmation via accepted payment methods.
2.3. We reserve the right to refuse or cancel any order if fraudulent activity is suspected.
2.4. Once an order is placed and payment is made, cancellations are not eligible for a refund.
3.1. Customers must collect takeaway orders from the designated pickup location.
3.2. Orders must be collected within the specified time to maintain food quality.
3.3. We are not responsible for food quality degradation due to delays in collection.
4.1. Delivery is available within specified areas as listed on our website.
4.2. Estimated delivery times are provided for reference but are not guaranteed.
4.3. The customer must provide accurate delivery details. We are not responsible for delays due to incorrect information.
4.4. If the customer is unavailable at the time of delivery, the order may be canceled without a refund.
5.1. We reserve the right to create, update, and manage menu items and categories at our discretion.
5.2. Prices and availability of menu items are subject to change without prior notice.
6.1. Orders cannot be canceled after payment, and no refunds will be issued.
6.2. Refunds will only be processed if an incorrect or damaged item is delivered.
6.3. Refunds may take up to [X] business days to process.
7.1. We ensure food quality and hygiene, but we do not take responsibility for food allergies unless specified by the customer.
7.2. Customers are responsible for reviewing ingredients and informing us of any allergies before placing an order.
8.1. We are not liable for any indirect, incidental, or consequential damages arising from our services.
8.2. Our liability is limited to the amount paid for the disputed order.
For any queries, complaints, or feedback, contact us at:
- Email: [email protected]