Privacy Policy

Last Updated: August 1, 2025

This Privacy Policy describes how Eatnear.in ("we," "us," or "our") collects, uses, and discloses your information when you use our Platform. By using the Platform, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information: When you register an account or place an order, we may collect information such as your name, email address, phone number, and delivery address.

Business Information: For businesses, we collect business name, GSTIN, FSSAI license number, address, and contact details.

Usage Data: We automatically collect information about how you interact with the Platform, including your IP address, browser type, pages visited, and time spent on the Platform.

Location Data: With your consent, we may collect and process information about your device's precise location to provide location-based services like finding nearby restaurants.

Cookies and Tracking: We use cookies and similar technologies to enhance your user experience, remember your preferences, and analyze Platform usage.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To process your orders, facilitate payments, and connect you with businesses.
• To Improve the Platform: To analyze user behavior, troubleshoot technical issues, and develop new features.
• To Communicate: To send you updates, confirmations, and marketing communications (with your consent).
• To Ensure Security: To prevent fraud and protect the security of our users and the Platform.

3. Sharing of Information

We may share your information with the following parties:

• Businesses: We share your order details and delivery information with the restaurants and suppliers you order from.
• Service Providers: We use third-party service providers (e.g., payment gateways, hosting services) to assist us in operating the Platform. These providers are obligated to protect your data.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights

• Access and Correction: You can access and update your account information at any time through your profile settings.
• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails.
• Location Data: You can disable location services through your device settings.

6. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]